cn99 Terms and Conditions

1. General Provisions

Welcome to the cn99 platform (referred to hereinafter as "cn99", "we", "our"). These terms and conditions ("Terms") apply to the use of cn99's website, mobile platform, and other services. When you register on cn99, create an account, or use any of our services, you are considered to have fully agreed to these Terms.

These Terms form a legally binding agreement. If you do not agree with any part of these Terms, please do not use cn99's services.

2. Eligibility and Registration

To open an account and use the services on the cn99 platform, the following eligibility requirements must be met:

• You must be at least 21 years of age (available to persons aged 21 and above only).
• You must use the services voluntarily and entirely of your own free will.
• You may only hold one account in your name. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be truthful, accurate, and complete.
• You must register with an active mobile number and a valid email address.

cn99 reserves the right to reject any account registration or suspend an approved account at any time, particularly if the information provided is found to be false or misleading.

3. Account Management

3.1 Account Security

It is your responsibility to keep your cn99 account login details (username and password) completely confidential. If any unauthorized access to your account occurs, you must notify our support team immediately.

3.2 Identity Verification (KYC)

cn99 reserves the right to verify a user's identity at any time when required. This process may involve requesting a National ID (NID), passport, or other relevant documents. cn99 reserves the right to suspend withdrawals until verification is complete.

3.3 Account Closure

You may request to close your account at any time via live chat or email. Any withdrawable balance remaining at the time of closure will be settled in accordance with the applicable rules before the account is closed.

4. Deposits and Withdrawals

4.1 Deposit

The following payment methods are accepted for depositing funds at cn99: bKash, Nagad, Rocket, Upay. The minimum deposit amount for each method is ৳200.

Deposits are generally credited to your account instantly. If there is any delay, please contact our support team.

4.2 Withdrawal

The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 30 minutes to 3 hours. Before submitting a withdrawal request, please ensure that your account verification is complete.

4.3 Restrictions

cn99 reserves the right to suspend withdrawals and investigate the associated account in cases of fraud or suspicious transactions. All transactions are subject to the terms and conditions of the relevant payment service provider.

5. Bonuses and Promotions

5.1 Welcome Bonus

Newly registered users are eligible to receive a 100% bonus of up to ৳20,000 on their first deposit. The following conditions apply to receiving this bonus:

• The bonus applies to the first deposit only.
• To withdraw bonus funds, wagering of 25 times (25x) the total bonus amount must be completed.
• Bonus funds cannot be withdrawn directly before the wagering requirement is met.
• cn99 determines the wagering contribution rate based on the specific game or bet type.

5.2 Other Promotions

cn99 offers various promotional offers from time to time. Each promotion has its own terms and conditions, which are detailed on the relevant promotion page.

5.3 VIP Program

cn99's VIP program has 5 tiers, each offering weekly cashback benefits:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.7% weekly cashback
• Platinum: up to 1.0% weekly cashback
• Diamond: up to 1.2% weekly cashback

You will be promoted to a higher VIP tier based on your gaming activity and behavior. cn99 reserves the right to modify VIP benefits.

6. Betting and Gaming Rules

Cricket betting, live casino, slots, and other gaming services are available on the cn99 platform. The following general rules apply to the use of these services:

• A bet once confirmed cannot be changed or cancelled.
• Abnormal results caused by technical errors will be considered void and the staked amount will be refunded.
• cn99 reserves the right to close or modify any game or betting market at any time.
• In cricket betting, if a match is abandoned or the specified number of overs is not completed, the relevant markets will be settled according to the applicable rules.
• In the event of a disconnection during a live casino game, the rules of the relevant game provider will apply.

All games on cn99 are operated by recognized software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, and NetEnt. These games use fair and certified Random Number Generator (RNG) technology.

7. Prohibited Activities

The following activities are strictly prohibited on cn99, and involvement in any of them may result in immediate account closure and forfeiture of balance:

• Operating multiple accounts under the same person's name.
• Creating an account using another person's identity.
• Bonus abuse — attempting to earn bonuses by using multiple accounts or identities.
• Using any form of fraudulent strategy against the platform.
• Money laundering or any other illegal financial activity.
• Playing games using automated software, bots, or artificial intelligence.
• Harassing other users or using offensive language.
• Attempting to gain unauthorized access to the platform's security systems.

8. Responsible Gaming

cn99 always places responsible gaming as its highest priority. We believe gaming is an entertainment activity — not a source of income.

• You can set daily, weekly, or monthly deposit limits on your account.
• Contact the support team to activate Self-Exclusion if needed.
• If you feel that gaming is having a negative impact on your life, please notify our support team immediately.

For more details, visit our Responsible Gaming page.

9. Privacy and Data Protection

cn99 takes the protection of your personal information very seriously. We use SSL encryption technology to keep all your information secure. Your information is not sold or transferred to any third party — it is used only where necessary for the operation of the service.

For details on data collection, use, and protection, please read our Privacy Policy.

10. Intellectual Property

All content on the cn99 platform — logos, designs, text, graphics, software, and other elements — are the intellectual property of cn99 or its licensors. Reproduction, distribution, or modification of this content without prior permission is prohibited, except for personal, non-commercial use.

11. Limitation of Liability

cn99 is not liable for any loss arising from the following circumstances:

• Service interruptions caused by technical errors, server outages, or internet connectivity issues.
• Account access by unauthorized third parties due to user negligence.
• Service suspension or modification at the direction of a government or regulatory authority.
• Unforeseen natural disasters or other force majeure events.

In any circumstance, cn99's liability will be limited to the amount of funds used in the relevant transaction.

12. Amendment and Termination

cn99 reserves the right to amend these Terms at any time. Updated Terms published on the platform will take effect upon posting. Your continued use of the platform will be considered your acceptance of the amended Terms.

cn99 reserves the right to terminate any user's account or service with or without notice, particularly in cases of violation of these Terms.

13. Dispute Resolution

If a dispute arises with cn99, please first contact our customer service team directly. We believe most disputes can be resolved through direct communication.

If direct resolution is not possible, both parties will attempt to resolve the matter through mediation via a neutral third party. cn99's own interpretation shall be considered final in the interpretation and application of these Terms.

14. Contact

For any questions or comments regarding these terms and conditions, please contact us: